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29. October 2014 at 3:41 PM

Why Your Customer Might Not Hear Your Message

I frequently hear sales managers and sales professionals say they have a great message for their customers, but it just seems to fall on deaf ears. These same people will say to me, “We tell our customer exactly what we can do for them, but they just don’t get it.” You see that’s the problem. [...]

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28. October 2014 at 2:36 PM

Titans of Sales: Ted Coine and The Human Touch

Editor’s Note: From the very beginning of Ted Coiné’s highly successful business journey, he has focused on one thing — the human touch. From the outset he focused on providing the best possible customer experience, and his first two books focused on the differences between businesses that practiced great customer service and those that didn’t. [...]

The post Titans of Sales: Ted Coine and The Human Touch appeared first on Pipeliner CRM Blog.

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